His story is actually quite unconfusing. While he was waiting in line to get his number, a sudden urge to use a bathroom came over him. After asking the two Jax Pavans before and behind him, if they would give him his place back upon returning, he went to relieve himself. As he returned, he realized Jax Pavan and Jax Pavan had tricked him, so that he was standing behind Jax Pavan now, who normally would have become Jax Pavan. The executive was quite moved, as he bawled his case, so he made an exception and gave Jax Pavan the exceptional number 23.5.